Business Manager Post by Microsoft

March 17, 2024
Business Manager Post by Microsoft

Job Description

Date posted: Mar 10, 2024

Work site: Microsoft on-site only

Travel: 0-25 %

Role type: Individual Contributor

Profession: Business Operations

Discipline: Business Program Management

Employment type: Full-Time


Microsoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

To help us accelerate achieving our objectives, growth and transformation, we are looking for a Business Manager to work in our India COE team within CSCP. The role will work with our Executive Office, cross functional Senior Leaders, and other managers within the India India CoE team to create and drive the knowledge strategy, business processes, and business programs by helping the organization prepare for the future. This individual will also work closely with the wider CSCP leadership in creating a global strategy around knowledge and learning. You will be motivated and passionate about developing the skills and abilities needed to successfully lead through complex change to meet the challenges of the future.

In this role, you will have the opportunity to use your E2E partnering skills, project management and learning expertise to help build leadership capabilities and scaling learning for the CSCP organization. Business Agility, Continuous Improvement, and Growth Mindset is core leadership and job related knowledge. By preparing leaders to tackle their most complex challenges and lead for innovation by embracing leading edge learning skills and integrating the possibilities of AI.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.


Required Qualifications: 

  • Bachelor’s Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development or equivalent experience.
  • 2+ years experience managing cross-functional and/or cross-team projects
  • 2+ years experience turning skills into Learning opportunities for resources
  • 2+ years experience in SharePoint, Knowledge management solutions, Articulate rise, AI generating video software.

Preferred Qualification: 

  • 10+ years (significant) demonstratable project management experience
  • 2+ years (several years of) supply chain or operations domain experience preferred
  • Learning and Development Strategy experience
  • Strong organization skills with demonstrated ability to be adaptable and resilient
  • Proactiveness and a strong positive outlook and approach to change management
  • Strong business acumen and mental agility to ramp quickly across our diverse business and offerings
  • Ability to work cross functionally (End-to-End)
  • Executive presence working with Leaders and Executives
  • Enjoy working under pressure and deadlines, be able to work independently, with a strong ability to manage complexity while driving clarity
  • Demonstrated strong capability in reporting, verbal and written communications skills across a geographically dispersed audience
  • Demonstrated strong skills in the MSFT suite along with Articulate Rise suite, AI animations
  • Experience in managing virtual teams and driving impact without direct authority.


  • Management and working with World-wide Supply Chain experts to establish the learning goals and objectives for CSCP resources.
  • Support the Executive Office and leadership in creating learning paths, presentations, monthly metrics and goals, business documents, White Papers, All Hands, Learning Modules, and leading Senior V-Team meetings.
  • Identity Learning Paths that are required to drive long-term business improvements within the Cloud Supply Chain team and create/curate the necessary skills and training required to be successful.
  • Manage large scale programs from scoping to execution and delivery.
  • Manage virtual teams to deliver on programs driving significant impact without direct authority.
  • Lands and contributes to the development and management of learning programs and initiatives for relevant audiences by identifying organization needs, securing resources, communicating with executive stakeholders, and prioritizing work.
  • Implements and executes tactically on multiple learning components of the learner journey.
  • Identify and drive options to improve operational process improvements.
  • Develop strong process flows and documentation to roll out across organization.

Content Review and Confirmation

  • Reviews learning and development solutions and best practices in the industry with CSCP resources.
  • Uses and implements data to see how successfully the learning is meeting established learning objectives for specific deliverables and to increase overall effectiveness.
  • Gathers and evaluates content feedback from relevant stakeholders and partners through facilitating feedback sessions to prioritize important feedback to incorporate.
  • Shares Key performance indicators (KPI’s), with relevant