Scaled Abuse Analyst, Trust and Safety, YouTube by Google

February 22, 2024
Scaled Abuse Analyst, Trust and Safety, YouTube by Google

Job Description

About the job:

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

This role may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines. The role might also require on-call work at weekends and holiday hours on a rotational basis.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Minimum qualifications:

  • Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, a related field, or equivalent practical experience.
  • 4 years of experience managing partnerships with Engineering, Product, and Operations teams.
  • Experience with data analytics.

Preferred qualifications:

  • Experience in programming and use of analytical tools like SQL, Python/R, Jupyter notebooks etc for data analysis, experiment design and precision analysis for automation.
  • Experience in consultative problem-solving and project management.
  • Demonstrate high-level product and policy knowledge to inform judgment and justification in determining presence/absence of abusive behavior and justify a proposed course of action.
  • Ability to translate problem-solving insights into business strategies and actions.

Responsibilities:

  • Perform fraud and spam investigations using various data sources, identify product vulnerabilities and drive anti-abuse solutions.
  • Work with engineers and interact cross-functionally with non-technical stakeholders to improve workflows via process improvements, automation and anti-abuse system creation.
  • Manage technological solutions for streamlining quality assurance and produce scalable training solutions to emergent workflows.
  • Apply statistical methods to data sets to understand the impact of abuse to the YouTube ecosystem. Contribute strategy and development of new workflows against additional known vectors of abuse.