Job Description
About the job:
The Trust and Safety team’s mission is to protect and respect Google users by ensuring online safety in both core and emerging areas. This includes fighting abuse and fraud across Google products. In this role, you will review, respond, triage and escalate security alerts to customers, team, or consulting as necessary. In this role, you will create, augment processes and procedures to investigate alerts, and ensure employees trained on alert handling for EDR, network technologies, and other technology.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Minimum qualifications:
- 8 years of experience in Incident Management, Cyber Security, Logic Analyzers, Network Architecture, Network Design.
- Experience in Security Assessment, Security Controls, Security Monitoring, Event Management and Alerting.
Preferred qualifications:
- Bachelor’s degree in Computer Science, Cyber Security, Cyber Operations, a related technical field, or equivalent practical experience.
- Certification in Security+ or similar Cyber Security/Incident Response.
- 8 years of experience detecting and responding to cyber intrusions.
- Experience analyzing, triaging, and remediating common information security incidents.
- Experience with scripting languages (e.g., C++, Python).
- Understanding of common attacker tactics, tools, and techniques.
Responsibilities:
- Work to build a united alert processing team.
- Participate in cross-team discussions to resolve issues, improve MD offering, and drive costs down.
- Engage with customers to review high level alerts as necessary.
- Create root cause analysis for incidents or non conformance issues.