Job Description
Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Deployment Practitioner
Project Role Description :Assist the Deployment Lead in all deployment-related tasks including work planning, scheduling, budgeting, metrics, training, pilots and resources.
Management Level :11
Work Experience :2.5-4 years
Work location :Hyderabad
Must Have Skills :
Good To Have Skills :
Job Requirements :
Key Responsibilities : 1 Root cause analysis 100 ticket resolution 2 Monitoring 3 SLA adherence 3 Coordinate with different teams and end users for issue resolution 4 Understand Technical Design Documents and update it for Minor enhancements 5 Knowledge of Ticketing tool like Service Now Knowledge of ALM tools like JIRA will be an added advantage 6 Proactive communication
Technical Experience : 1 Must have experience in SAP Analytics on Cloud SAC or Planning and development 2 Good to have experience in Production Support projects 2 Good to have Exposure to client interfacing will be an added advantage
Professional Attributes : Good written and verbal communication skills
Educational Qualification : Graduate
Qualifications
15 years of full time education
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