TECH mahindra – Business Analyst

Job Description

A Bachelor’s or Higher Degree is the minimum entry required for the position

Skill Set: Data Anal. and Interpretation
Total Experience: 5.00 to 12.00 Years
Job Expiry Date: 31/10/2023
No of Openings: 1
Domain: IT

Job Summary
To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA?s/KPI?s/OLA?s. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification.