Senior Product Manager Post by Microsoft

Job Description

Date posted: Mar 18, 2024

Work site: Up to 100% work from home

Travel: 0-25 %

Role type: Individual Contributor

Profession: Product Management

Discipline: Product Management

Employment type: Full-Time

Overview: 

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.

The AI Platform organization at Microsoft builds the end-to-end Azure AI stack/PaaS and is core to Azure’s innovation and differentiation, as well as all of Microsoft’s flagship products, from Office to Teams, to Xbox. We are the team building Azure OpenAI, Azure ML, Cognitive Services, and the global Azure AI infrastructure for running the largest AI workloads on the planet.

We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.

Within AI Platform, the Cognitive Services team empowers developers and data scientists around the world and of all skill levels to easily add AI capabilities to their apps. #aiplatform

Our team is Document Intelligence, formerly known as Form Recognizer.  We are a rapidly growing service in Azure AI and continue to expand the capabilities of the product and the customers we serve.

The Document Intelligence team is looking for an experienced Senior Product Manager to help grow our product and help customers succeed in achieving their goals. You will be deeply engaged with customers and our partners, helping customers on their journey to Intelligent Document Processing (IDP) or extracting insights from documents. You will help define the product vision and strategy for how customers get things done. You’ll work closely with engineering, design, research, and marketing teams to deliver innovative and impactful solutions that reach customers worldwide.

Qualifications: 

Required Qualifications: 

• Bachelor’s Degree AND 5+ years experience in product/service/project/program management or software development OR equivalent experience
• Experience driving AI related features and development platforms
• Knowledge of software development and engineering systems

Preferred/Additional Qualification: 

• Passion for working with customers and being data driven
• Desire to work collaboratively, solve problems with groups, find win/win solutions and celebrate successes
• Demonstrated analytical, problem resolution and judgement/decision-making skills; ability to see the big picture and deep dive where needed
• Demonstrated cross-collaboration skills and ability to impact through influence
• Drive for managing and improving overall customer satisfaction and continuous process improvement
• Proven completion skills and ability to work through ambiguity

Responsibilities:

• Act as a product leader within the Document Intelligence team, providing customer-centric and data-driven thought leadership and direction guidance
• Work closely with customers on identifying, triaging and responding to issues with their document processing scenarios.
• Define and drive the product roadmap and priorities for AI investments and determine where/how best to leverage generative AI tools and systems within our portfolio
• Collaborate and align with multiple stakeholders across Microsoft, including engineering, design, research, marketing, sales, and support teams, to deliver end-to-end product experiences that delight customers and meet business objectives
• Conduct customer research, market analysis, and competitive benchmarking to identify customer needs, pain points, and opportunities for innovation and differentiation
• Write compelling product specifications, user stories, and scenarios that outline customer needs and product requirements
• Measure and evaluate product performance and customer feedback using effective telemetry and analytics tools, and iterate on product features and enhancements based on data and insights