HDFC Bank – Retail Assets – Gold Loan – Sales officer

September 4, 2023
HDFC Bank – Retail Assets – Gold Loan – Sales officer

Job Description

Responsible for sourcing business for the Gold Loan team

Primary Responsibilities:
  • Sourcing Business- Solely responsible to source business through open market
  • Need to create database of potential customers using lead generation tools
  • Will work in catchment area and seek out new sales opportunities for driving revenue
Relationship with customers:
  • Sales Officer need to build and develop good relation with customer’s and cater their gold loan needs according the requirement
  • Need to sustain long-lasting relations with customers to focus more renewals of loan.
Promotional Activities:
  • Need to generate more business for team by conducting promotional activities like distribution of leaflet, canopy activity, ATM activities
  • Need to conduct activities in residential & industrial places to create awareness of Gold loan amongst people.
Cross Selling:
  • Login FTR files at Local Ops/RAOPS
  • Follow up with the Local Ops/RAOPS and ensure all cases are disbursed timely and not screwed towards the end of the month.
Additional Responsibilities:
  • Processing Rights:
  • Will be having rights of maker in LOS and has to initiate transaction in the system
  • Sales officer will be signatory to the documents pertaining to the loan and mandatory presence is required during the processing of loan
  • He is also construed as a pseudo custodian for the entire transaction
  • Need to ensure all KYC copies are checked with originals and signed OSV, if required need to collect documents from customer’s residence as per policy requirement
  • Educational qualifications preferred

Category: Bachelor’s Degree, Master’s Degree
Academic score: 50% +
Required work experience

Industry: BFSI
Role: Sales
Years of experience: 1 to 3
Required Knowledge:

Work experience in the profile

Required Skills:
  • Good Team spirit
  • Inter personal skill
  • Time / Team Management
  • Good communication skill

Reporting Designation: Sales Manager – GL
Reporting Department-Sub BU: Retail Assets – Gold Loan

Specific requirements
  • Travel: Customer Visits
  • Contract Types: PERMANENT